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Terms of Service

Chapter 1: General Provisions

Article 1 (About the Terms of Use)

This Terms of Use (hereinafter referred to as "these terms") governs the provision of paid services by Storf Co., Ltd. (hereinafter referred to as "the Company") through the platform operated by the Company (hereinafter referred to as "Storfy") or various social networking services (SNS) for disseminating information to members or facilitating communication among members (hereinafter referred to as "the Service").

Article 2 (Scope of Application)

These terms and conditions shall apply to all contracts entered into for the use of the service.

Article 3 (Content of the Service)

The content of the services provided by us includes the following:

  1. Provision of information content online

  2. Private sessions online

We may also provide additional services not specified in the preceding paragraphs. In such cases, unless otherwise specified, these terms and conditions shall apply.

Article 4 (Method of Notification)

Unless otherwise specified in these terms, notifications from us to customers who have entered into the Terms of Service agreement (hereinafter referred to as "users") shall be made through notifications from the system on the service's site or by sending an email to the email address registered by the user.
Furthermore, even if we have notified the user by the methods described in the preceding paragraph, we shall not be liable for any damages incurred as a result of the failure of such notification to reach the user.

Article 5 (Amendment of the Terms)

We may change these terms and conditions without obtaining the consent of the users. When we change the terms and conditions, we will notify the users by the method specified by us. Please note that if the user continues to use the service after notification, it will be deemed that they have agreed to the amended terms and conditions, and the amended terms and conditions will apply between us and the user.

Chapter 2: Conclusion of the Service Agreement

Article 6 (Conclusion of Service Agreement)

  1. The service provided by our company, as stipulated in Article 3, is applied for through storfy.

  2. Upon application as stated in the preceding paragraph, the user is deemed to have agreed to the terms of use, and the service usage contract shall be concluded.

  3. The provision of the service shall commence upon the establishment of the service usage contract (hereinafter referred to as the "commencement date").

Article 7 (Refusal of Application)

  1. If there is false information in the application details,

  2. If there is a default in any contract with the company,

  3. If there is a risk that the applicant may use the service in a manner that tarnishes the social reputation of the company,

  4. If the applicant is determined by the company to be associated with antisocial forces (organized crime groups, gang members, political terrorists, criminal organizations, mafia, right-wing groups, antisocial forces, or similar parties; hereinafter the same), or is engaged in activities that support, operate, or manage antisocial forces through funding or other means, or has any involvement or association with antisocial forces,

  5. If it is determined that the applicant is working for a competing company or is using the service for the purpose of collecting information for business purposes,

  6. If, for any other reason, the company deems it inappropriate to accept the application.

  7. If the company rejects an application for the service based on the provisions of the preceding paragraph, it shall promptly notify the applicant. However, the company shall not be obligated to disclose the reasons for rejecting the application.

Article 8 (Notification of Changes to Contractual Matters)

If there are any changes to the application details, the user shall update the information on the Storfy website. In the event that any damage occurs due to a delay in the update or failure to update, the responsibility shall lie with the user, and the company shall not be liable for any damages.

Furthermore, even if a notification from the company is not received or is delayed due to a delay in updating the changes, it shall be deemed to have been delivered at the usual time of arrival.

Article 9 (Assignment of Rights)

The user may not assign or provide as collateral to a third party any position or rights under the service agreement concluded based on these terms and conditions.

Chapter 3: Responsibilities of the User

Article 10 (Usage Fees)

  1. The usage fee for the service shall be the amount indicated on the Storfy website for each plan or service fee.

  2. Before commencing usage, the user must pay the usage fee via credit card as an Advanced Payment.

  3. In the event of fluctuations in Japan's consumer prices or in the maintenance and operating expenses of facilities related to the company, if the company deems the usage fee for the service to be unreasonable, the company may change the usage fee.

  4. If the user terminates the service after entering into the usage agreement, the company will not refund the already paid usage fees, as the company has already begun preparing or providing the service as stipulated in Article 3.

  5. Even if the user voluntarily withdraws from the service within the validity period or if the membership qualification expires, the company will not refund the already paid usage fees.

  6. There may be services available for free on the Storfy website.

Article 11 (Payment Method)

Payment of the usage fee shall be made via credit card through the Storfy website.

Article 12 (Data Provision)

After the conclusion of the service agreement, the user shall promptly provide the company with image and document data if necessary.

Article 13 (Delayed Payment)

If payment via the user's credit card cannot be processed, the user will no longer be able to access the paid plans of the service. In such cases, the user will need to cancel once and then reapply. Please note that fees will be incurred at the time of application.

Article 14 (Prohibited Activities)

The user shall not engage in the following acts:

  1. Altering or reprinting information provided by the service.

  2. Acts that violate laws, regulations, or public order and morals.

  3. Acts that infringe upon or may infringe upon the intellectual property rights, privacy rights, publicity rights, or portrait rights of third parties, including copyright and trademark rights.

  4. Acts that defame the honor of third parties or infringe upon their personal rights.

  5. Posting images, documents, etc., that constitute obscenity, child pornography, or child abuse, or requesting such content to be posted.

  6. Illegally accessing the company's network, the internet, or server equipment connected to them.

  7. Demanding server information related to the service.

  8. Acts that cause significant inconvenience to other users or third parties, or acts that are socially unacceptable.

  9. Any other acts deemed inappropriate by the company as a user of the service.

If the company determines that any of the acts specified in the preceding paragraph have been committed, the company may notify the user and request appropriate measures.

Article 15 (Damages Compensation)

If the company causes damage to the user due to reasons attributable to the company in the provision of the service, the company shall be liable for damages up to the monthly usage fee received from the customer for the past one month from the time the reason occurred, limited to the directly incurred damages.

If the user violates this agreement and causes damage to the company, the user shall compensate the company for any damages incurred by the company due to or related to such violation.

Chapter 4: Handling of Personal Information

Article 16 (Protection of Personal Information)

We will adhere to the privacy policy set forth by the company.

Chapter 5: Suspension of Provision of the Service, etc.

Article 17 (Suspension of Provision)

The company may suspend the provision of the service without prior notice in the following cases. The company shall not be liable for any damages incurred by the user or third parties as a result of suspending the provision of the service based on the preceding paragraph.

Even if the provision is suspended based on this article, the user shall remain obligated to pay the usage fees until the expiration of the contract period. There will be no refund of usage fees.

  1. In cases where it is unavoidable due to the circumstances of the facilities, etc., of the data centers contracted by the company.

  2. In the event of a natural disaster or other emergency, or if there is a need to prioritize urgent communications for public interest.

  3. If upstream (Tier 1 or Tier 2) telecommunications operators suspend telecommunications services.

Article 18 (Claims from Third Parties)

If the company determines that a user has engaged in prohibited acts as stipulated in Article 14, if a claim or demand is made by a third party to the company regarding such use and the company deems it necessary, or if, for other reasons, the operation of the service is deemed inappropriate by the company, the company may take one or more of the following actions against the user:

  • Request to cease engaging in acts that violate the prohibitions stipulated in Article 14.

  • Request to engage in discussions with third parties to resolve claims, etc.

  • Suspension of the provision of the service.

  • Termination of the service agreement.

Article 19 (Temporary Suspension of Provision)

The company may temporarily suspend the provision of the service to the user in the following cases:

  1. If the user delays payment of usage fees.

  2. If the user causes or is likely to cause disruption to the company's servers or systems, hindering the company's business operations.

  3. If it is discovered that the user provided false information during registration.

  4. If temporary suspension is necessary due to system program updates or other reasons related to the service.

  5. If security issues arise or are likely to arise in the software essential for the service due to various reasons related to the Internet environment, necessitating temporary suspension.

  6. If it is unavoidable due to reasons such as maintenance of facilities by data center companies contracted by the company.

  7. If it is deemed necessary by the company for operational or technical reasons to temporarily interrupt the service.

In any of the above cases, the company may take measures as stipulated in Article 17.

When suspending the service, the company shall notify the user in advance of the reason and duration, except in cases of emergency.

The company shall not be liable for any damages incurred by the user or third parties as a result of temporarily suspending the provision of the service based on the provisions of this article.

Even if the provision is temporarily suspended based on this article, the user shall remain obligated to pay the usage fees until the expiration of the contract period. There will be no refund of usage fees.

Article 20 (Discontinuation of Provision)

The company may discontinue the service due to operational reasons. We will make efforts to provide advance notice up to one month before discontinuation, but in urgent cases, advance notice may not be possible.

Chapter 6: Termination of the Service Agreement

Article 21 (Termination of the Service Agreement, etc.)

The company may terminate the service agreement immediately without any notice or warning to the user if any of the following reasons apply:

  • If any of the items listed in Article 7 are applicable

  • If any of the conditions stated in Article 18 are met

  • If the user violates the provisions of this agreement or if there is a risk of violation as determined by the company

  • If the user engages in threats or harassment against the company, or engages in activities that obstruct operations as determined by the company

  • If there is any other violation of this agreement

Article 22 (Contract Period, Termination, and Automatic Renewal)

The contract period shall be one month from the start of the provision, and unless cancellation is requested for each plan on the Storfy website, it shall automatically renew for one month, and so forth thereafter.

If you wish to delete your membership registration and all accounts, please contact us by email.

Chapter 7: Disclaimer

Article 23 (Disclaimer)

Unless otherwise specified in this agreement, the company shall not be liable for damages incurred by users in relation to the use of the service.

  1. Regarding disputes with third parties arising from the use of the service, users shall resolve them at their own responsibility, and the company shall not be held liable.

  2. Regarding the images and document data submitted under Article 12, users guarantee that they do not infringe on the copyrights of third parties. In case of any infringement, users shall resolve it at their own responsibility, and the company shall not be held liable.

  3. Since there is a variety of browsers for viewing the homepage, and it is not possible to support all of them, the company shall not be liable for any display issues that occur. If such issues are limited to certain browsers, the company shall not be held responsible.

Chapter 8: Miscellaneous Provisions

Article 24 (Copyright)

The user acknowledges that the copyright in the services belongs to the company. The user agrees to allow the company to use the copyright of the images and document data provided by Article 12 free of charge.

Article 25 (Governing Law)

The governing law of this agreement and the service agreement shall be the laws of Japan.

Article 26 (Court)

In the event of a dispute arising from this agreement or the service agreement, all lawsuits related to this agreement or the service agreement shall be under the exclusive jurisdiction of the Matsuyama Summary Court or the Matsuyama District Court as the court of first instance, by mutual agreement.

Date of enactment: May 11, 2024
Last updated: June 16, 2024

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